Red Robin Gourmet Burgers and Brews

Name: Red Robin Gourmet Burgers and Brews
Address: 8501 NW Prairie View Rd R, Kansas City, Missouri, 64153, US
Telephone: (816) 381-8553
Price range: $$
Rating: 4.20

Restaurant, American restaurant, Grill, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Takeout restaurant, Traditional American restaurant

Location: 8501 NW Prairie View Rd R, Kansas City, MO 64153, United States
Located in: Zona Rosa Town Center
Phone: (816) 381-8553
Price: $$

Opening hours

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-10 pm
Saturday: 11 am-10 pm

Happy hours

Sunday: Closed
Monday: 3-6 pm
Tuesday: 3-6 pm
Wednesday: 3-6 pm
Thursday: 3-6 pm
Friday: 3-6 pm
Saturday: Closed

Vibe

Chicken sandwich

Cheeseburger

French fries

By owner

Street View

Menus and Prices

Red Robin Gourmet Burgers and Brews menu prices 1

Red Robin Gourmet Burgers and Brews menu prices 2

Red Robin Gourmet Burgers and Brews menu prices 3

Red Robin Gourmet Burgers and Brews menu prices 4

Red Robin Gourmet Burgers and Brews menu prices 5

Add Your Review

Reviews

Best Burgers! Very delicious! The fries are the best! Love it! When I am back in the USA, I will go there again.
😍The people working there are very nice and friendly.
I loved it there.
Nice place to stay and eat and drink.
👍

Owner response

Well, well, someone's got impeccable taste! 🍔 Thanks for leaving us this awesome review.
We're delighted you enjoyed your Red Robin feast.
Get ready, 'cause more YUMMM awaits!

My partner and I came to have a nice lunch.
We ordered two burgers.
One burger with egg, with bbq sauce and nothing on the sandwich.
The other was a double bacon cheeseburger with pepper jack cheese and just onion and pickle for garden.
First sandwiches come out covered in shredded lettuce.
It’s one thing if it’s just on top but completely embedded in the cheese is another.
They offered to remake our sandwiches.
One person declined and I didn’t.
I accepted the offer.
They brought my sandwich back a few minutes later and there’s still lettuce embedded in the cheese.
We asked to speak with a manager.
He understood why we were upset and comped our entire order.
Remade our food with deepest apologies while “watching to make sure it’s done right” Leaving and coming home we still don’t have pepper jack and didn’t have the initial fries (garlic and parm) that were with the bacon cheeseburger. We have never had such awful service at RedRobin.
Will continue being Olathe, KS visitors instead.
I would advise others to do the same.

Owner response

We're sorry to hear about your recent experience with us.
It's important to us that your order is prepared correctly and we regret that we missed the mark this time.
We appreciate your feedback and would like to make things right.
Please reach out to us at Guest-support@redrobin.com or 877-733-6543.
We hope to serve you better in the future.

First time to this one (Zona Rosa).
Nice, quiet atmosphere.
You can actually have a private conversation.
The food and service was great.

Owner response

Hooray! We're thrilled to have hit the mark with both our food and service.
Your glowing review brightened our day, and we're excited to deliver more memorable experiences for you in the future.