Steak house, American restaurant, Bar
Ordered two 12 oz strips. Medium. It was close to closing at 830.And didn’t realize they close on Friday at 9 pm. Seems early. Took food to go Both steaks well done to say the least. Zero atmosphere as well.
Owner response
Thank you for sharing your experience with us.We apologize for the inconvenience regarding the closing time and the preparation of your steaks.Your feedback helps us improve, and we'll address this with our team.We hope you'll give us another chance to impress you in the future.
Went for lunch chicken fried chicken mashed potatoes green beans me and my friend and when they brought our plate out my friend had a hair wrapped around her green beans and laying on her plate we asked him to replace and they did replace it but it made both of us feel some kind of way about eating our green beans like there was hair and the whole pan of green beans possibly and they brought us back out and they should have complimented my friend with her meal instead of make her pay for it which she got her food out to her as soon as they can get it out but I was already eating my food so the lady that was in charge there she came back to the table and she said it's really funny we don't have any one who has hair when nobody in the kitchen has hair what kind of a response is that and to make you feel some kind of way was actually in the green beans and slung across the side of the plate.Not very good management there won't go back .
Owner response
Hi Melony, we are disappointed to hear you were not satisfied with your visit.We hope you can give us another chance in the future to prove ourselves.
Honestly, for a higher priced restaurant, I expected more.The food was ok, not terrible but definitely overpriced for the quality.The beefy Joe was pretty good so no complaints there, but there was a bone in the grilled salmon.No point in mentioning to the server because i understand it happens and it wasn't her fault obviously but again, for a pricey restaurant, you'd expect more..when we mentioned we were there for our anniversary, we were offered a complimentary brownie, which we were then charged for.I understand it was a busy night, but it was still a kind of disappointing experience overall to be honest.Im glad we had a gift card because it wasn't really worth the price.You're better off going to 54th st or Granite city.
Owner response
Hi Mikaela, we're bummed you weren't 100% satisfied with your dinner experience at our Zona Rosa location.We hope you are able to give us another chance, we offer an awesome Happy Hour and also an amazing Dinner for Two menu.We hope to see you again, have a nice day!
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