Pizza restaurant, Fast food restaurant, Pizza delivery, Pizza takeaway
I go here for the food and not customer service which is lacking.I believe in having lots of retraining of customer service 101. However when picking up my food and mentioned my name the lady behind the counter.Did not smile grabbed my food and placed it on the counter from the portal. I said have a nice day, she said nothing back, no smiles or nothing. This is the 3rd time I've been there and the same way, not in a good professional frame of mind. There was also only one chair, no place to really sit down and wait. I ordered online , which is the choice in my book. I'm disappointed at this Lil Caesars, at this location. It used to be a favorite, however since I was in the area, call me hunger for cheap eats today.
We ordered online and paid before 8 pm and arrived around 8:15.The cashier cussed out my mom and other customers with a full lobby, and she said they sold a part of our order.Whats the point in ordering early if they're not going to bake more and sell part of your prepaid order to a walk-in customer.The cherry on-top is to be yelled at by the cashier who is also on her personal cellphone the entire time.Wish there was a zero star review option because 1 star is generous.
Poorly staffed and they do not have things hot and ready.I have been there twice in the last month and I was told that I would have to wait 15 to 20 minutes for a cheese or pepperoni pizza.I might as well order from somewhere with actually good pizza. When I told them that I did not want to wait, and I would take what was available, I was provided a cheese pizza after I paid for a pepperoni pizza and not refunded the difference. I had zero intention of waiting around for the dollar that they owed me.The place looks dirty as well.The sign is falling off the building.If they are not going out of business, they will be soon unless they fix the place internally and externally.
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