Arby's

Name: Arby's
Address: 10477 San Jose Blvd, Jacksonville, Florida, 32257, US
Telephone: (904) 260-9156
Price range: $
Rating: 4.10

Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop

Arby’s on San Jose Blvd delivers classic fast food charm with a focus on hearty sandwiches, especially their signature roast beef. Ideal for a quick bite or a late-night snack, this casual spot features a welcoming atmosphere suitable for solo diners and groups alike. While many patrons rave about the friendly lunch staff and hot, fresh food, some evening experiences have highlighted inconsistencies in service. Still, with drive-through, takeout, and plenty of parking, it remains a convenient choice for hearty American fare in Jacksonville.

Contact Info

Location: 10477 San Jose Blvd, Jacksonville, FL 32257
Phone: (904) 260-9156
Price range: $

Opening hours

Monday: 10 am-12 am
Tuesday: 10 am-12 am
Wednesday: 10 am-12 am
Thursday: 10 am-12 am
Friday: 10 am-1 am
Saturday: 10 am-1 am
Sunday: 10 am-12 am

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Delivery
Drive-through
Takeaway
Dine-in

Lunch
Dinner
Solo dining

Coffee
Late-night food
Quick bite

Lunch
Dinner
Dessert
Seating

Toilets

Casual

Groups

Cheques
Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free parking lot
Plenty of parking

Food & drink

Vibe

Comfort food

Burger

French fries

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Add Your Review

Reviews

Look it's an Arby's fast food restaurant.
So to me the food is a 3 out of 5 type of place.
I like going to this place not as much as I once did.
Because I'm getting older 61 and counting.

Owner response

Thank you for your feedback.
We will share this with our restaurant team.

I’ve always loved this location! I’ve been coming back here for over 10 years! I am a big fan of Arby’s so I am definitely a frequent flyer when it comes to the king of roast beef! However, for the past several months I’ve noticed a dip on the customer service, particularly in the evenings! Sometimes the staff is very unpleasant and somewhat snappy while I’m trying to place my order! What really enraged me one evening is when my brother and I were placing a order and the employee who was taking our order was very aggressively rude, but my brother and I don’t like confrontation so we excused it and waited patiently for our food.
Upon the employee shoving our order over to my brother aggressively, he made a comment about the Bronco berry dipping sauce that comes with the jalapeno poppers, last time he visited this location they forgot to place it with his order, so he playfully asks the employee “is the bronco sauce in the bag ma’am, last y’all accidentally forgot it” , and she screams, “it’s in the bag!!” We were disgusted and horrified, so we just checked once we pulled out of line, and thankfully it was , but the service is really dodgy, especially in the evening.
I sure hope the staff feels better so we can have a better experience at our favorite roast beef sandwich restaurant.

Owner response

We're sorry to hear this.
Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.
We greatly appreciate all of your feedback.

I was really impressed with this particular location and just want to give the lunch crew their props! Y’all need to come train the crews in Texas! I would have given 5 stars on the food but the sandwich was lacking a fair amount of turkey for the $price but that ding is corporates fault!

Owner response

We greatly appreciate your feedback.