Little Caesars Pizza

Shaquea or w.e the girls name working the front register was rude as all get out the 2 times I've gone in there.
Called ahead 20 min for food and was told it would be 15 min.
Arrived at the 20 min mark to be told they had not started making said food.
Paid over the phone an was told I could not get a refund but they would give me a 2L an bread sticks.
I would avoid this location like the black plaque.
No service waited at front counter for 10 min even though all the staff looked at me multiple times.
Spent 30 min waiting on 2 pep pizzas..
worst location ever.
Rude staff.
Quit coming here years ago recently moved back thought it would be better but it is most definitely worse than 10 years ago...

I wish I could upload the video i just took at this location.
I orderd food on the all went to get it at the time it was said to be ready.
the lobby is locked and closed so i got to the drive thru snd waited for 20 mins i drive back around and see employee with her headphones on ignoring everyone else outside along with me.
we all go back to see the employees outside getting high.
not even in the store.
the young with twist came to the window where all the customers are standinf next the my car and refused my refund and told me I could not have it but the pizza that uas been ready for 30 mins at this point.
I watched this otter creek location steal 3 customers money the customers gave up and left because it is not 8:42 pm as i type this.
the lead manager a older lady with glasses cone storming to the lobby so inder the influence she couldn’t stop tweaking to type in the register.
whats sad is there is not corporate office open to call.
If this location is not cleaned up soo I know the next time I will call the police on the drug actitvity that me and other customers witness while in the store and on the clock.
DO BETTER OR CLOSE DOWN ALREADY!

Patrick and Emoni were great! Great customer service and great food down to the last minute before closing.
They went above and beyond.
That is VERY rare in businesses and customer service nowadays.
These guys are doing a GREAT job! Give them a raise Little Ceasars!!!