Little Caesars Pizza

Ordered online and it said 20- 25 minutes max pickup.
35 minutes later order was not even in oven.
Got order almost an hour after.
And it was like half pizza with cheese and pepperoni rest plain dough

I always give business employees the benefit of the doubt and treat them with respect or how I wish to be treated.
The service was not my issue.
Mistakes happen, it is how the mistake is handled that matters to me.
I used to like this location as it is on my way home from work.
However, the last several times there has been some kind of issue I just let slide.
This time it took over an hour for a mobile app order.
Order placed at 5:40 with pickup at 6:16.
It was almost 7 when it was ready.
They claimed they had to remake it and I was nice about it, appreciated their effort, and waited.
I picked it up and got home to cheese sauce instead of pizza/red sauce and we tried to eat it but it was awful.
There were black bits of burned bits sprinkled on it as if the pans, oven aren't cleaned or the cheese is contaminated.
The added side red sauce was cold.
The new puffs were hard, cold, overcooked, obviously not remade or even kept warm.
I tried to call twice to rectify the situation and they never answer the phone.
Answering service just transfers me to the store and it rings and rings.
I will try again to see if they either give the right pizza or refund me and update my review.

Placed my order online at 7:54.
Got confirmation that order will be ready at 8:44.
Came to pick up my order and I find out from the satanic witch at the counter that they threw away my order.
There are people out there starving and these people are throwing away food.
They decide to remake my order and now I have to wait while they talk in Spanish not knowing I know what they are saying.
They refunded my money and I'm going to take this pizza and donate it because this company is trash just as much as the people it employs.