Hānai Coffee + Cocktails

I had seen their sign as I drove by it quite a few times.
I never thought to stop in because..and this is kinda dumb..I thought it was a surf shop. The wife and I wanted some coffee so we decided to pop in and lo and behold it's a full on restaurant.
Super cute.
Trendy vibes.
So we decided to stay and grab a bite too. We walked in and took a seat at an open table.
The restaurant was mostly empty so plenty of tables to pick from.
We waited for about 10 minutes and saw people were walking in and getting in line at the cash register..
being new to the place and feeling stupid I went to go ask for procedure.
The GM told me that we had to order at the cash register.
No harm, no foul.
We took our place in line.
There should be a sign for other new comers letting them know the deal or a hostes..idk..
something! We were finally at the register and placed our order..there isn't a huge variety so selecting what we wanted was easy.
We got the waffle trio, a breakfast burrito, a breakfast sandwich, a Chai, an orange juice, and my love got an energy refresher. We took our seat and watched as the servers walked around trying figure out where the food they were holding was supposed to go.
Wrong orders.
Wrong tables.
That was painful to watch. We finally got our food.
Burrito and sandwich were nothing to write home about but good.
The waffles were original and very good.
After waiting for about 10 minutes I finally got tired of waiting and went to go ask about our dinks..they had forgotten about them. About 5-10 minutes later we got our drinks.
My wife liked her drink.
My Chai was meh and the orange juice had ice cubes..is that a thing for people..watered down oj? We went back with our kids and they liked the place.
Our food this time, all came at different times.
The food, they agreed was good.
The drinks were ok. Price was fair. This place has something South Phoenix needs.
They just need to have better organization and I can see them thriving. I will continue to come back since the place is so close to where I live.
Low expectations for service but at least I know what I have to expect.
It's leaps and bound better than brunch house.

Owner response

Loved this cute coffee place in our neighborhood.
They have a great happy hour and kids menu too.
Can't wait to come back! Loved their coffee and muffin both.

Cute atmosphere, friendly staff, food is good, but they forgot 3 items from our order, but replaced them.
Fun place to visit cute location, they even have games and a photo area for the family or a date

Owner response