Lin's Express

Lin's Express has been our go-to Chinese takeout for several years.
We frequent both the Alamo Ranch and the Culebra locations.
We have suggested Lin's Express to family and friends as well.
Their food is always good.
However... Today, January 11th, 2024, we called in an order to the Culebra location.
Included in our order was 2 orders of chicken fried rice.
I personally love this dish, here.
I order it often. Something changed.
The chicken fried rice does not taste the same.
I don't know if they added some new seasonings or they are following different recipes.
But, I did not enjoy it, unfortunately. I tried calling the restaurant at least 4 times, but each time it went to voicemail and the voicemail is full.
I wanted to ask if they hired new cooks.
There is no other way to contact them. Too bad.
The portions are plentiful and I really enjoy stopping there whenever I wanted something tasty.
They are right in the neighborhood.
But, I don't like the new taste.
Maybe it's just me.
But I won't go back.
Sorry, Lin's Express 🫤

Owner response

Had a taste for combination Lo Mein so I decided to go to Lin’s Express.
I live 10 minutes away I placed the order on the App and by the time I got there the food was already bagged and ready for me.
The quality of the Lo Mein was superb and was enough for 3 people and it was just a single order.
Also I ordered the crab Rangoon with the red sauce and it was 🔥🔥🔥🔥🔥 5 star fire delicious enough for 3 people.
I didn’t know it would be so much food.
I had to add the spring rolls and they were cooked to perfection, crispy on the outside and delicious in the inside.
The place is nice and clean, customer service is excellent.
And all the food was great quality, tasty, and well packaged.
Thanks for the two meals in one🔥🔥🔥🔥🔥

Owner response

Absolutely the worst meal I have ever had! Usually eat at the Alamo Ranch location.
So figured it would be just as good at the Culbertson location.
Was I so ever wrong.
We went through the drive-thru.
We ordered two entrees and an order of egg rolls.
When we arrived at the window discovered egg rolls are no longer included with the entrees.
So we asked if we could add an extra order of egg rolls.
They assured us it was no problem Well the food came out.
They handed us the bag.
Well we were short an order of egg rolls.
The girl at the window started to argue with us about it.
We had to literally hand the bag back and let her look.
So they quickly put another bag of egg rolls in.
Ok all was good again. Well we arrived home to open our food.
The egg rolls were literally burnt to a crisp.
They were en edible.
Both bags were the same.
Our entrees were not much better.
Neither my husband or myself were able to eat even half of it. Take the extra time and go the Alamo Ranch location.
This locations is horrible!

Owner response