Legend's Pizza

I went in to order a sandwich special advertised on the billboard in front of the store (sandwich, fries, can soda 7.99).
I ordered a fish sandwich with fries and soda.
The gentleman told me 9.75.
When asked why I was being charged so much his response was I will remove the cheese and you pay 9.00.
Again I asked why I am being charged an extra dollar when the sales tax is 6 percent.
A second “gentleman” then joined the conversation basically saying it’s 9.00 if I want the order.
I respectfully declined and left the store.
I know it may seem petty but if this business overcharge everyone that walks in those quarters and dollars add up.
I can find someplace that appreciates my money and doesn’t have have a problem with providing me with decent customer service.
Your sign clearly states what your prices are and you need to honor your advertisement. I must say the tone and disrespect used in speaking to me was quite offensive as well

Owner response

Their Pizza is always good, their subs are always good, and their lemonade is not fresh but it's great for a half and half.
Their wings are to die for.
They have many pick-up deals for all of their food.
The staff is always respectful, and professional.
The order is always ready on time.
They do have tables if you want to dine in.
And they have limited parking in front of the store.

Owner response

This establishment is very ghetto and not customer friendly. You pay extra for ranch sauce just for them to not put ranch sauce inside your bag and then when you call them to fix the issue, they did not resolve the issue.
They'll go back and forth with you say they didn't get paid for .50 ranch when it clearly says on MY RECEIPT that I paid for my ranch.
I even told them before they had their delivery driver drop off the food to make sure my ranch was in the bag and even then, the representative was giving me a lot of kickback.
Once the delivery driver came with my food, they wanted me to come to the car after i aid them a nice heft tip.
Once i realized my ranch sauce was not in the bag i gave the establishment a call and the manager tell me that I'm making a big deal when in fact that if they just provided great customer service and trusted the customer and gave me the ranch that I paid for all of this could've been avoided. the manager claims on his end that he doesn't see where i ordered ranch asked me to email them my receipt i emailed them my receipt and they said Well we didnt get paid for it.
That's not my problem because it came out of my account, and it clearly says on my receipt that i was charge for Ranch... The customer service is horrible, food is distasteful and I'm not missing out on anything by never ordering from them again. It's the principle of things idc if it is just a sauce. UPDATE: They did come deliver the ranch 30 minutes later.
But it was NOT in a concealed package it was in a container they put the ranch in......

Owner response