Mexican restaurant, Bar
Food & drink
Vibe
Margarita
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
My family and I went to this restaurant, as usual, on Friday February 2 expecting to enjoy a quick meal with chips and salsa.We’ve been to this restaurant a few times in the past and never had any complaints before this experience.The first things ordered were our drinks, which were fine, my 7 year old got a kids quesadilla and taco, and we ordered the wings as an appetizer.My son was able to start and finish his meal before the wings arrived to our table.When the waitress brought the wings, at first glance we could see that they didn’t look freshly cooked and hot.My man and I each took a couple bites from one wing, and agreed that they were disgusting, tasted very old.We told the waitress and she seemed to report the news to her superior in a timely fashion, but the “manager” just kind of waved our concerns off very disrespectfully after confirming with her kitchen staff that the chicken was “freshly cooked”.They tasted awful and old! Not only were our concerns dismissed, she also was not willing to remove the wings from our bill or exchange for something different.It was disgusting service and I will not be back.I give great customer service in my own profession and expect the same when spending my hard earned money.I will never return.
Owner response
Hi Tiffany, sorry for the inconvenience we may have caused you and we are always looking to improve.We are taking notes on all your comments to make sure this is corrected, we will do our best to make those changes.We hope to see you back again and hear from you again!
Food quality is not up to standards, I read a review before went there about bad food and no refund.And seen they responded back with that they would fix the issues.The fix is a sign on the wall as you come in that says no refunds on anything if you order it.Should have known something was up when we only seen two cars in parking lot.Maybe the alcohol is better, but with a sign like that my family will not be back.You got my money this time.Patrons beware
Owner response
Hi Chris, we are sad to hear your experience with us was anything less than perfect and we are always looking to improve.We are taking notes on all your comments to make sure this is corrected, we will do our best to make those changes.We hope to see you back again and hear from you again!
Been going here for years during lunchtime, never had a bad meal.Underrated place to eat in West Ashley in my opinion.Our server Marie was fantastic last time me and my friends went! Outdoor patio seating is awesome on a beautiful day.
Owner response
Thank you Adrian for visiting us, we really appreciate your review and We are looking forward to seeing you soon!!
Italian restaurant
1759 Savannah Hwy, Charleston, SC 29407, United States
Restaurant
1090 Sam Rittenberg Blvd, Charleston, SC 29407, United States
Seafood restaurant
1734 Sam Rittenberg Blvd, Charleston, SC 29407, United States
Caribbean restaurant
630 Skylark Dr Ste A, Charleston, SC 29407, United States
Japanese restaurant
2070 Sam Rittenberg Blvd Space #FC-3, Charleston, SC 29407, United States
Pizza restaurant
19 Magnolia Rd, Charleston, SC 29407, United States