Krystal

Name: Krystal
Address: 6009 New Kings Rd, Jacksonville, Florida, 32219, US
Telephone: (904) 764-8466
Price range: $
Rating: 3.10

Fast food restaurant, Hamburger restaurant, Takeout restaurant

Location: 6009 New Kings Rd, Jacksonville, FL 32219, United States
Phone: (904) 764-8466
Price: $

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Vibe

Comfort food

Slider

Burger

French fries

Breakfast Sandwich

By owner

Street View

Menus and Prices

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Reviews

Ordered a four cheese Krystal combo, not food poisoning in a bag.
Krystal burgers are stale and look absolutely lifeless.
The food looks to be premade hours before handing it to me.
Unfortunately I was in a hurry and didn't check the bag before leaving.
Krystal needs to hire people not trying to kill the people who eat there.

Owner response

Hey Christopher, your safety is our top priority and we have escalated this internally to look into right away.
Please contact us through this link: https://krystal.com/Contact-us/.
We'd like to get in touch with you.
Thank you.

Would leave 0 stars if i could came here to order some food the place is completely dead the employee told me "the systems would be down for 8 minutes or so" ending waiting 20 and no answer anymore but employee sitting inside is just texting and the doors are locked seems like laziness to not work coming from someone who has worked fast food and has seen managers pull this to not take orders

Owner response

Manuel, this is not alright with us! We're so sorry for this experience.
Can you connect with us at https://www.krystal.com/contact-us/ when you have a moment? We'd like to get a few more details as we want to address this with the Jacksonville team and make things right.

The cashier was very friendly and my meal was hot and fresh! I can't lie, I was surprised about the food being fresh because it was after hours.
I was very pleased.
Thanks a million!

Owner response

Thank you for posting such a positive review.
Our team here at Krystal is committed to providing high-quality customer service, and we’re thrilled to hear that we made a great impression on you.
We hope you’ll visit us again soon.

Reservations