Krystal

Date Visited: April 27, 2024 Rating: ★☆☆☆☆ We visited Krystal's around 3:00 AM, expecting a quick and enjoyable meal.
Unfortunately, our experience was anything but.
Despite spending over $40 on 24 cheese and bacon Krystal burgers and two medium fries, the service left much to be desired. Firstly, the wait time was excessive, nearing 30 minutes, during which the staff displayed noticeable unprofessionalism.
Some staff members took breaks to drink coffee and seemed to scrutinize our vehicle, adding an uncomfortable vibe to our wait. When our order finally arrived, we were eager to leave due to the unwelcoming atmosphere.
The server who took our order was noticeably irritable, which only compounded our disappointment. Upon reaching our destination, we discovered that none of our burgers had the bacon we paid for—a significant oversight given the extra charge for this addition.
While I considered returning to address this mistake, the overall hostile environment dissuaded us from going back. In conclusion, if you're craving Krystal's, I would strongly recommend visiting a different location.
This particular store did not meet the expectations of quality service or accuracy in order fulfillment, making it hard to justify a return visit.

Owner response

This manager sucks...food is slow and she has a bad attitude. Update: I tried them again...
it's worse than before.
I asked for light mustard extra pickles and got extra mustard and no pickles! I had to scrape the mustard off and add ketchup to make these sandwiches palatable.
I love Krystal but this place needs to be closed.
It's ridiculous the food and service you get here.

Owner response

My krystala were cold and soggy, My chilli cheese fries the same just a fresh thing of cheese threw on them that never melted cause they're were cold as hell the only thing worth consuming was my coke will never come back 😞

Owner response