Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
Me and hubbie went today around 12:53 we left at 1:25 because the lil girl at the cashier gave our food away to the wrong customer then tried to give me the same food after the customer had the food at her table so my hubbie told them to make it over then the cashier was upset she was throwing other customers condiments into their bags very unprofessional won't visit this location again food was great though they need better cashiers
Owner response
Thank you for taking the time to provide feedback about your experience, Kisha.We'd love to connect with you and improve things all around.Please send us an email at https://www.captainds.com/contact-us/ so we can discuss your feedback in more detail.
I was just an employee there.They fired me because I complained about the problems in the store.First, it was rats.The rats were everywhere including refrigerator and freezer.It was disgusting and yes they still feed you the food.I have seen countless of times where a staff member would drop food on the floor including myself and the General manager still told me to serve it.They was trying blame me for food shortage but they give free food away to their whole family when they come and they always fixing free food.I always asked so it's not like they were unaware and I would most of the time just take the left overs during closing time Yes with permission versus every one else who just fixed food.If you think about working here, I suggest you do not.The general manager Ms.Corretta is bias.She have her family and friends working at her location, so if you a person she don't know working with them, anything they tell her she will take their word.No point in applying.Her appointed managers, Jasmin,Alexis, her daughter Adonica, and her sister Tijuana are the managers.She will not hesitate to choose them over you.I literally just gave y'all their names so if you don't believe me that's on you.You might sick eating there.Like I stated before, she is bias, so if her managers/people don't like you for any reason, she will fire you.It really don't have to be a good reason or a reason at all.She had to make up a reason for me.She put on my notice saying it was because of my job performance.She said I didn't move with urgency which is a total lie, may God be my witness.I'm moving and working so hard I was literally drinking my own sweat and I cannot forget to mention you don't take breaks.For some reason they don't take breaks even after working 6 or more hours.I want corporate to check the cameras and make a final decision because I don't want to lose my chances of getting rehired at another location.I asked Ms.Corretta to pull the cameras, but she refused.I was over confident that wasn't the case the case referring to my job performance.
Nothing particularly good or bad to say about this place.If you're looking for quality and quantity you won't find either in abundance here.
Owner response
Thank you for stopping by.We always aim to provide customers with a 5-star experience and hope to earn a better rating the next time you dine with us.
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