Breakfast restaurant
On vacation and our first time here for brunch and it was amazing.Aubrey our server did an amazing job.The food was phenomenal and the Bellini was superb! We will visit again next time we’re in Florida! ♥️
Owner response
Thank you, Yolonda, for choosing Keke's for brunch! We're delighted to hear that you enjoyed our phenomenal food and superb Bellini.Aubrey will be ecstatic to hear your kind words, and we can't wait to welcome you back on your next visit to Florida! 🥂
I'm not from Jacksonville, so I Googled and reviewed the reviews on a few breakfast spots before choosing this one.I am glad that I picked this place! I came in as a party of five on a Tuesday morning.We waited for less than 10 mins and were seated.The restaurant is spacious, nicely decorated and very clean.Our waiter's name was Bernard, and he was super friendly, smiled the whole time, very upbeat, and he made sure we were all very taken care of! I gave four stars for the food because the food was not as hot as I prefer my food to be.It was lukewarm, and I had to send my daughter's sunny side eggs back because the yolk was not hot at all.Even after getting the eggs a 2nd time around, the eggs were still not as hot as I felt they should've been to be cooked.Despite the temperature of the food, our stuffed French toast was delicious! Overall, the service and atmosphere were impeccable.I would definitely come back again.
Aubrey and Noelle provided excellent customer service. The lady wearing the white shirt with the braids or locks brought a negative attitude when she engaged with the 2 hostesses.We're assuming she's a manager.People noticed and were whispering about it.I had to ask for our table to be cleaned again as the busser didn't do a good job cleaning it the first time.He was sarcastic when he came back to clean it, stating "I guess I'll clean it again" ...he said it twice.My point is, if I saw an imaginary spot on the table and thought it was dirty, he shouldn't have anything to say about it.Just apologize and move on.There was condensation from a cup and crumbs on the side of the table that he missed.
Owner response
MiChelle, thank you for your review and for noting Aubrey and Noelle's excellent service at Keke's.We apologize if any member of our team didn't meet our standard for courtesy and professionalism.Is there anything more we can do to make your next visit a full 5-star experience? We appreciate your feedback.
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