Japanese restaurant, Bar, Japanese steakhouse, Sushi restaurant
Kabuto Japanese Steak House, located at 1001 E W.T. Harris Blvd in Charlotte, showcases a casual yet trendy atmosphere ideal for solo dining or group celebrations. With a diverse menu featuring delicious sushi and expertly grilled steaks, it offers comfort food at an affordable price point. While many patrons rave about the fast service and extensive tea selection, some recent experiences highlight room for improvement in customer care. With wheelchair access and a kids' menu, it welcomes families, making it a versatile spot for lunch or dinner. Reservations are accepted, but prepare for a lively dining experience.
Food & drink
Vibe
Noodle
Sushi
By owner
Street View
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Sat at the bar to not only be acknowledged but once we got the bartender attention, he was rude as if he was upset we ask if he was making drinks.Furthermore, I’m assuming his buddy walked in which he greeted at the door and took care of his whole family.Once we saw this, instead of being rude, we found out he was the owner! We politely explained the treatment we received to him and in the middle of explaining how we weren’t even acknowledged and the moment we tried to order a drink he was throwing an attitude, he said thank you for your feedback and walked off! This is someone that does not care about their customers or experience! I highly recommend to not support this business as he feels he is above customer service.Red Ginger and other restaurants are far more nicer and more professional. The owner honestly needs to be reminded that customers pays his bill.None of this was necessary.He could have simply apologized for ignoring 2 black guys sitting at his bar and asked us nicely what we wanted.Instead, he decided to show us his azz to kiss.Keep this in mind when you are supporting this place!
We used to come here for every celebration but we had not been back in over 10 years.It’s still the best steakhouse anywhere. I just wish we lived closer.But it won’t be 10 more years until we come again.
They open for dinner at five.We arrived right after five and were the first people there.There was about a 20 minute wait in which they were probably getting our food prepped.Another couple came and sat on the opposite end of the table with us.they prepared both parties food everything was great, well seasoned, and the steak was cooked to the correct temperature.The Large warm sake was short or small.Waitress did let us know that up front.
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