Jimmy John's

Name: Jimmy John's
Address: 1723 Whetstone Way, Baltimore, Maryland, 21230, US
Telephone: (410) 685-1999
Price range: $
Rating: 3.40

Sandwich shop, Caterer, Fast food restaurant, Meal delivery, Takeout restaurant

Location: 1723 Whetstone Way, Baltimore, MD 21230, United States
Located in: Floor 1 · McHenry Row Apartments
Phone: (410) 685-1999
Price: $

Opening hours

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-9 pm
Saturday: 11 am-9 pm

Delivery

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-9 pm
Saturday: 11 am-9 pm

Food & drink

Sandwich

Street View

Add Your Review

Reviews

Edit: I added a photo given the absurd response from JJs that clearly didn't read that I had already escalated with no contact or resolution.
Further, I should not have to go through a multi-step process as a customer to report an issue.
Unacceptable. I really try and shy away from negative reviews.
But I can't really avoid it in this case.
3 times now (literally every time I have tried to order) I ordered delivery from a place that prides itself for "freakishly fast" delivery.
What actually happened? After placing the order in the app, I am promptly called by the store saying there is no delivery driver and can I come pick it up.
And these three times were spread over the course of weeks - indicating an endemic issue.
I contacted corporate, which apologized and said they were forwarding the issue to the store manager.
Never heard anything from the store manager. Bottom line, don't expect this location to uphold a key aspect of their business model.
I've never physically gone into the shop and can't speak to the quality of their food and service.

Owner response

We are sorry for your experience and we want to share it with this location’s owner.
Could you please share your feedback here: http://bit.ly/JJsFeedback

The sandwiches were good but nothing to write home about.
The potato salad was acceptable at best.
The pickles were great except the skin is a little too thick. The service was amazing.
The staff were extremely kind and very helpful

Owner response

We appreciate your feedback.
If you have any concerns, please reach out to our team here: http://bit.ly/JJsFeedback

Subs, Service & Cost we're On Point at this JJ location.
Thanks to Evie the food & service were right on time.
Sub rolls are freshly made daily.
Second visit ordering Vito & Italian Nite subs.
Both were delicious and quickly made. The cleanliness of this restaurant far exceeds the W.
Pratt St location.
Ask for Evie & she'll treat you right, Everytime!

Owner response

Love your love! We’d like to share this with the store’s owner.
Could you please share your feedback with our customer service team so they can pass it on: http://bit.ly/JJsFeedback

Reservations