Sandwich shop, Caterer, Fast food restaurant, Meal delivery, Takeout restaurant
Best Jimmy John's I've ever been to.Got the number 15 with no cheese and everything tasted and felt exactly as it should; tuna wasnt too drippy, tomatoes and cucumbers were prefect, and the proportions were great! 10/10
Owner response
Love your love! We’d like to share this with the store’s owner.Could you please share your feedback with our customer service team so they can pass it on: http://bit.ly/JJsFeedback
I had a timed order scheduled for 12:15 and didn't recieve it until well after 1.Called at 12:45 and they said that it was out for delivery and would get to me within 10 minutes...I didn't recieve for another 30 minutes.No apology or explanation from the delivery driver and they had obviously dropped my order at some point because it arrived smashed.Definitely will be avoiding this location in the future. Edited to add I have already used the link in the reply the day it happened and haven't heard anything back.
Owner response
We are sorry for your experience and we want to share it with this location’s owner.Could you please share your feedback here: http://bit.ly/JJsFeedback
I've never received an order in less than 45mins after ordering.Typically it's 45-75mins to receive a delivery.Today, I waited two hours before calling and canceling the order.Dude on the phone said it should be there in 20-30mins, short on drivers, blah blah blah. Update - Canceled my order over the phone and they still charged me for it.
Owner response
We're sorry we let you down today! Please reach out to our team at http://bit.ly/JJsFeedback so they can send it to the store owner and make it right.
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