Jersey Mike's Subs

Name: Jersey Mike's Subs
Address: 6501 E Grant Rd Unit 111, Tucson, Arizona, 85715, US
Telephone: (520) 886-1522
Price range: $
Rating: 4.40

Sandwich shop, Caterer, Deli, Fast food restaurant, Takeout restaurant

Location: 6501 E Grant Rd Unit 111, Tucson, AZ 85715, United States
Phone: (520) 886-1522
Price: $

Opening hours

Sunday: 10 am-9 pm
Monday: 10 am-9 pm
Tuesday: 10 am-9 pm
Wednesday: 10 am-9 pm
Thursday: 10 am-9 pm
Friday: 10 am-9 pm
Saturday: 10 am-9 pm

Food & drink

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Sandwich

By owner

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Reviews

We ordered three sandwiches online.
Once we arrived there were three people working behind the counter and 8 people waiting for mobile orders and 5 people in line for counter order.
The employees were working at one speed.
50mins later we received our order.
you can see what my sandwich looked like in the photo.
Gross.
This looks like it was made in Jersey.
How does this place stay open? Best option is to get some real food over at Chipotle. --UPDATE-- Per the reply I've emailed and asked for my money back.
Ill update once I hear back from them... ---UPDATE--- We received a full refund.

Owner response

Thank you for taking the time to share your feedback.
Our team works hard to provide customers with the best service possible and we apologize that this wasn’t your experience.
We’d like to better understand what happened and how we can make things right, so please reach out to us at Guest@RLrestaurants.com.

We had the pleasure of visiting Tucson twice within a couple of weeks and both visits we stopped in at 6501 E Grant Rd Jersey Mikes location.
Not only were the sandwiches fantastic we couldn’t help notice what a great attitude the young man had who made our sandwiches.
He was working both times we were there.
He said his name is name is Jose.
He is genuinely friendly, not only to us but to every customer that walked in the door.
He is incredibly patient with people and very respectful.
And he never stopped working.
If he wasn’t making sandwiches, he was cooking and if not that he was cleaning.
He gives me hope for our future workforce.
It’s obvious he’s going places but in the meantime I want to let the manager know what an incredible employee you have!

Owner response

Hi Cherilyn! Thank you for posting your positive review.
Our team here at Jersey Mike's is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
We hope you’ll visit us again soon for another sub.

The manager is a lovely and great person.
Smile and customer service wise she’s one of the best! She just hires the most brain dead employees.
If she doesn’t make my sandwich, me and my family’s Subs will be incorrect.
On a vegetarian sub we ordered to be vegetarian….we had bacon on it??? I don’t how you mix that up, sorry. Again the two older people working there are angels, if you don’t see them working check your sub before you leave the store.

Owner response