Sandwich shop, Caterer, Deli, Fast food restaurant, Takeout restaurant
I ordered online at 11:10.Estimated pick up 11:25.Arrived at 11:32.The woman said 5-10 more minutes.At 11:53 I asked again what the hold up was and they were "topping and wrapping" them.I finally left at 12:02pm.Absolutely disgraceful wait time and I'll be calling to request a refund.No apologies were offered.
Owner response
Keri, we are so sorry to receive this rating! We'd love the chance to look into this further and try to make it right for you.Please email us at jmcares@centuryrestaurants.com with your name (and the name that was used on your post), date/time of visit, Jersey Mike's location, and any additional details you would like to include.We look forward to hearing from you!
So, they fixed my soggy sandwich complaint with a fresh delicious new sandwich.Best one I've had! Went a second return trip, great again.Really appreciate the effort to fix mistakes, look forward to many more sandwiches to come 😀 😊 🙌 👌
Owner response
Leanne, we are so sorry to receive this rating! We'd love the chance to look into this further and try to make it right for you.Please email us at jmcares@centuryrestaurants.com with your name (and the name that was used on your post), date/time of visit, Jersey Mike's location, and any additional details you would like to include.We look forward to hearing from you!
What I ordered for $28 with a tiny bag of Lay's chips vs what I received was raw uncooked grinder/sub roll and sloppily put together. I want my money back!
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