Pizza restaurant, Takeout restaurant, Pizza delivery, Pizza takeaway
I ordered pizza for carryout and they said it would be 10 mins.I get to the store 10 mins later and the pizza hasn't been made yet.I sit amd wait 5 more minutes and ask the guy again if they even made my pizza.He said now they're making it.I was literally the only order and only person in the store.I just walked out and I won't be coming back to this location.Three guys literally just standing there and one on the phone the whole time.
Owner response
We're truly sorry to hear about your experience.It's our goal to provide prompt and efficient service, and it seems we fell short during your visit.We understand your frustration and we take your feedback seriously.Please private message us your contact information and further detail via Facebook or Twitter so we can look into this.
My husband and I decided to dine in here after the reopening.The staff here didn’t know how to ring us up correctly and messed up our pizza.We ordered a large pizza half cheese and half pepperoni.It’s a pretty simple pizza, and they kept having to remake it due to not understanding what we was wanting.The GM here has a talking issue with the customers, and has no issue letting out drama about the previous owners and all the issues that was going on here while cursing a lot. It’s a very unprofessional environment but the pizza was good once we finally got it.
Owner response
We're sorry to hear about your recent experience.We strive to provide excellent service and it seems we fell short during your visit.We take your feedback seriously and will address these issues with our team to ensure a better experience in the future.Despite the issues, we're glad you enjoyed the pizza.Please private message us your contact information and further detail via Facebook or Twitter so we can look into this.
I guess this location just re opened, and the food was WAY better than I remember this time.I didn’t know they were closed.They won my binezz back
Owner response
We're thrilled to hear that you enjoyed your recent visit and found our food to be better than you remember.It's great to know that we've won your business back.We look forward to serving you again soon!
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