Jack's
Fast food restaurant, Breakfast restaurant, Hamburger restaurant, Restaurant, Southern restaurant (US)
Contact Info
- Location: 5933 Hixson Pike, Hixson, TN 37343
- Phone: (423) 498-6181
- Price range: $
Opening hours
- Monday: 5 am-10 pm
- Tuesday: 5 am-10 pm
- Wednesday: 5 am-10 pm
- Thursday: 5 am-10 pm
- Friday: 5 am-11 pm
- Saturday: 5 am-11 pm
- Sunday: 5 am-10 pm
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
- Active military discounts
- Great coffee
- Breakfast
- Lunch
- Dinner
- Solo dining
- Coffee
- Late-night food
- Quick bite
- Vegetarian options
- Breakfast
- Lunch
- Dinner
- Catering
- Counter service
- Dessert
- Seating
- Toilets
- Wi-Fi
- Free Wi-Fi
- Casual
- Family friendly
- Groups
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
- Good for kids
- Has changing table(s)
- High chairs
- Kids' menu
- Free of charge street parking
- Free parking lot
- Plenty of parking
Food & drink
Vibe
Comfort food
Cheeseburger
Street View
Menus and Prices
Menu 1
Menu 2
Menu 3
Add Your Review
Reviews
To the man who appeared to be the shift manager this evening.Your location is open until 10.Customers arriving at 9:30 should not be made to feel they are a burden to your efforts to close the store.You were obviously not happy that we were dining in.You made it a point to inform us that the store was closing in 30 minutes.You never expressed appreciation for our business though you had at least two opportunities to do so.We helped to pay part of your salary tonight.Perhaps you had a bad day.Perhaps something is going wrong in your life.If so, I’m sorry.But a smile on your face helps problems seem smaller and positive interactions with customers can actually make you happier.Tomorrow is a new day.Perhaps it can be better than today.
Owner response
We're truly sorry to hear about your recent experience at our restaurant.We strive to provide a welcoming and comfortable atmosphere for all our guests, regardless of the time they choose to dine with us.Your feedback is invaluable and will be shared with our team to ensure we improve our service.We hope you'll give us another chance to serve you better.If you wish to share more about your experience, please visit tellittojacks.smg.com.
I could honestly eat here every day.. The people are awesome, and the main foods/shakes are always amazing.The last few times I've went here though, the pies were so burnt (or old?) you couldn't even tell what was inside of them.I actually have a picture of one where the cream cheese in the pie looks like brown sugar..If they fixed that this place would literally be perfect.
Owner response
We're glad to hear that you enjoy our main dishes and shakes, and appreciate our team's hospitality.We're sorry to hear about your experience with our pies.We strive for consistency in all our offerings and your feedback helps us improve.We'll certainly look into this matter.Thank you for your review and we hope to serve you a perfect pie on your next visit.
Ever since they introduced nuggets, the strips have gone mini.I feel like they're just cutting everything the same size and using them for both...service here is also insanely slow.That said, the food is really delicious, it's usually pretty filling, and the staff is super friendly.
Owner response
Hi Thomas, it's great to hear you enjoyed your meal! We'll be sure to share your feedback with our team to ensure you're provided with great food and even better service on the next visit.Hope to see you back soon!
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