Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant
Krystal on Hixson Pike has long been a classic choice for quick bites in Chattanooga, catering to families and groups with its casual atmosphere. This fast-food haven specializes in American cuisine, serving breakfast, lunch, and dinner at wallet-friendly prices. With a menu featuring delectable sliders and crispy fries, it’s a nostalgic spot, particularly for those looking for late-night munchies. While service can be hit or miss, the essential offerings—and a focus on cleanliness—make it worth a stop for a classic fast-food experience. Plus, don't forget about the active military discount!
Food & drink
Vibe
Comfort food
Slider
Burger
French fries
By owner
Street View
This was our first time trying Krystal’s it was below average. We were the only people at the restaurant and our order took about 20 minutes. When we got the order it was missing a few items. The employee working there was nice but not very fast. The food was just basic not great or not bad.
Owner response
Oh no! We’re sorry to hear that you experienced a long wait.We appreciate this honest feedback about your overall experience.If you are willing to chat with us further, please connect with us here: https://www.krystal.com/contact-us/.
Y’all.As a native of Chattanooga who has eaten Krystal my entire life, I have had my ups and downs with Krystal.There was a period when they were dirty, icky and the food was gross.Well, I am here to tell you that that period is OVER! The current staff at the Hixson Krystal is AMAZING.They take pride in their work and their place.It is clean and the little touches are evident.But let’s get to the important part: THE FOOD IS AMAZING.Like, transport you back to your childhood, Amazing.Perfectly steamed.Perfect ratios of mustard and pickles.Crispy, perfectly cooked fries that are delicious.(I refused their soggy, nasty fries for years!) If you have been passing this place by, wishing for years and Krystal gone by, YOU HAVE TO STOP IN TODAY.If I could give the Hixson Krystal more than 5 stars I would.
Owner response
Thank you for your feedback, we really appreciate hearing from our guests, and we are so happy to hear you had a great experience! We look forward to your next visit soon!
Arrive approximately 12:30 p.m.to find nobody behind the counter to take your order.Hadn't been to KRYSTAL in ages and I guess I found out why.There were no regular sized Burgers on their menu as I heard they once had only the two or three bite versions and the Patty was wafer thin.The only positive I could come up with was that their fries were better than average but not much for a large order.I'd hate to see what the regular order looks like.There was only one other small family in the restaurant while we were there and I guess the above explains why .
Owner response
We appreciate your feedback on our burgers and fries, as it helps us improve.We'd love to have the opportunity to make things right.Please reach out to us at https://www.krystal.com/contact-us/ so we can address your concerns directly.Thank you.