Fast food restaurant, Breakfast restaurant, Hamburger restaurant, Restaurant, Southern restaurant (US)
Sitting on Dayton Blvd, Jack's is a go-to fast food spot for families craving satisfying Southern dishes. Renowned for its crispy fried chicken and homemade sides, patrons rave about the delectable biscuits and hearty breakfasts. The casual atmosphere is perfect for solo diners or groups, and you’ll appreciate their commitment to accessibility with wheelchair-friendly amenities. While some reviews highlight inconsistencies in service, the friendly staff often go the extra mile, welcoming guests to enjoy quick bites at great prices. Don’t forget to try their smoky mountain ice cream for a delightful finish!
Food & drink
Vibe
Comfort food
Chicken sandwich
Burger
French fries
Street View
Menu 1
My experience was great! Chain restaurants have a high turnover of food, people and sometimes employees.So I try to give them the benefit of the doubt.Now... Onto the food. I ordered the a two piece fried chicken meal with mashed potatoes and coleslaw.It came with a biscuit. The Chicken was very good! The skin was crispy and golden brown.Everything looked great and tasted better than I expected.The mashed potatoes were not lumpy.Smooth with the nice flavorful brown gravy.The coleslaw, you could tell was handmade as everything there is. The biscuit didn't need anything.I ate it by itself.I liked the biscuit so much and went and bought another one along with two scoops of the smoky mountain ice cream for dessert. Originally spent 9.06 and spent 4.24 more or 13.30 including 9.25% Tax. Jacks has some really good food.Now I am aware, so are you.
Owner response
Hey Corey, we're happy to see we're hitting every mark towards a great visit.We love awesome customers like you, so we hope to see you real soon!
For it to be a big breakfast sandwich.There was NOT a lot of anything on this sandwich.I've purchased this sandwich before but lately they haven't been putting much on this sandwich
Owner response
We're sorry to hear that your breakfast sandwich didn't meet your expectations.We strive to provide consistent quality across our menu items.Your feedback is important to us and we'd appreciate the opportunity to make things right.Please share your experience at tellittojacks.smg.com.Thank you.
Ordered a family meal and asked to order more chicken.Was charged for a 3rd side that I didn't want and didn't get the extra chicken.Went back to get this corrected and was still charged full price for the extra chicken.The manager would not answer the phone or even look our direction.The assistant manager done good to make it right and was stopped by her.Considering our order was messed up and we got charged for a side we didn't ask for I think the extra chicken could have been given to us to make the situation right.Guess that's just me though....can't stand the manager there 🙄
Owner response
This is very disappointing to hear.We'll look into this with our Chattanooga team and we'd be happy to make this right if you give us another chance.Please reach out to us at tellittojacks.smg.com, with any additional details.Thank you for bringing this to our attention and we hope to connect with you soon.
Chicken wings restaurant
123 Northgate Mall Dr, Chattanooga, TN 37415, United States
Bar & grill
742 Ashland Terrace, Chattanooga, TN 37415, United States