Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
20 min to get my simple order.I was over charged and had to show the cashier their mistake.Bottom bun was squished to paper thin.Not the best experience
Owner response
Hi Carson, we should be moving a lot quicker than that.You should always expect hot, fresh food served in a flash.Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/.Thank you for your feedback.
Terrible!!! My coworker went to get food, and we are 5 minutes away from Jack in the box, and the food is literally cold and chewy like it's been sitting for a long time and the fries were cold from the inside! Not acceptable
Owner response
Hi Crustia, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
Ordered monster tacos and had to be pulled up for them (no problem with that happens all the time here).One that I ordered had no meat in it and the person who put the lettuce and cheese in it knew that.There's no way to mistake that.I don't know if they thought it was a joke but the people you serve are paying your bills! No customers.No money.No raise it's simple.I've had too many instances here and this was the last.I don't want any free food from this establishment so save that and fire the people who make customers not want to return.WATCH YOUR CAMERAS
Owner response
This is disappointing to hear, Alex.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Mexican restaurant
1212 S 28th Ave, Phoenix, AZ 85009, United States
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American restaurant
2933 W Van Buren St, Phoenix, AZ 85009, United States
Mexican restaurant
2501 W Van Buren St, Phoenix, AZ 85009, United States