Jack in the Box

Update: I tried hoping they had changed....
but they still suck and randomly close the store whenever they want (which is usually after you've been waiting for 20 minutes) Update to my review.
I was contacted by management.
They apologized, sent me coupons (thank you! i love those), and said they would investigate.
I personally think they all know the store is closing every night, but they don't want to admit it.
Just become a Burger King and be done.
I have added new closed sign pics.
I wonder if you can lose your franchise for this? Just curious. Closed again!! Lmao how are your investigations going? Worst Jack in Box ever...I'm not even sure where to start. First to the owner: Please don't say "I'm sorry we will investigate if you go to this link and communicate.
" I already did go to the link, so I would like to know how have the other investigations gone? Why does this Jack continue to close whenever they feel like it? And ruin other people's days? Just pick some hours and staff the dang Jack....
or close it down.
No one takes any pride in working there that I can see.
But most importantly shame on the store manager and owner for allowing this to happen...
for not clearing the homeless riff raft out of the parking lot and making the store safe.
For allowing staff to do whatever they want.
For taking advantage of Young teenagers making them "shift leads" and teaching them that this is how to run a store.
To Maria, I hope you are never a manager you are very rude.

Owner response

This is the third and last time I will visit this store.
Each of the employees parked their personal vehicles in the customer parking slots in front of the store.
One of them, whoever drives the silver Malibu, has parked their vehicle in one of the two handicapped spots at the front door.
No handicap tag or plate.
This shows a total disrespect for handicapped individuals and disdain for our laws.
This also shows that the crew and management, even the owner of this franchise do not have any respect for the customers who come to eat there.
It was easy to tell that the store employees were parked there because there were no customers in the store and it was the very same cars that I had seen there on each visit.
Easy enough to no longer visit this store and shop elsewhere. Jack In the Box corporate reached out, and I responded to them with my experience but no return message from them.
Guess JIB corporate is much like the store I visited, no respect for the truth.

Owner response

Edit: unsure why I came here again but this time will be the last after waking up sick and throwing up.
This jack in the box with their lack of concern is going to get someone killed. horrible service waiting over 20 minutes for a mobile order I placed at home so they can make the food correctly and not rush yet my tacos came out with barley any meat.
What's the point to a mobile order if your still going to Half fast the order

Owner response