Jack in the Box

Name: Jack in the Box
Address: 2645 W Carefree Hwy, Phoenix, Arizona, 85085, US
Telephone: (623) 587-9515
Price range: $
Rating: 3.50

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Location: 2645 W Carefree Hwy, Phoenix, AZ 85085, United States
Phone: (623) 587-9515
Price: $

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Access

Sunday: 5 am-10 pm
Monday: 5 am-10 pm
Tuesday: 5 am-10 pm
Wednesday: 5 am-10 pm
Thursday: 5 am-10 pm
Friday: 5 am-10 pm
Saturday: 5 am-10 pm

Drive through

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Vibe

Comfort food

By owner

Street View

Add Your Review

Reviews

Burgers and curly fries 🍟 🍔 were hot.
Large, online order was completely accurate.
Staff was very friendly when I went inside to pick up our large order, and the restaurant was clean.
All drinks, condiments, forks, knives, salads 🥗 etc.
were present.
Great online ordering experience.

Owner response

We appreciate the review and hope to see you again soon!

I have had to see how this location has gone from more to less regarding hygiene, I really like this location because it is close to my work, but today has been the worst in Jack, from the moment I opened the door to Entering the smell of the restroom welcomed me, and regarding the tables I had to choose the least dirty one because they were all dirty as was the entire floor of the restaurant.
I hope they fix all that soon.

Owner response

Hi Alejandro.
Thank you for your feedback.
We take food safety, cleanliness and sanitation very seriously and would like to investigate this further.
Please reach out to us at https://www.heyjackbox.com/

The App isn't working, the website isn't working, nothing is working...
All I wanted was to place a simple order as usual for the tacos, but for the last 30 minutes I've tried to log in and place an order and nothing worked...
All I wanted was delicious tacos but I couldn't order anything...
Then I go to do it in person and the drive thru is blocked off with a cone...
so much for 24 hours...
I park and go to the door and the girl about to leave says they are "closed because they don't have enough employees..." Sounds like it's time to update your hours to "not 24 hours" since you aren't open. 4-5_24 I'll add to my previous review, this time I went earlier to pick up an online order.
They completely ignored what I paid for and my request for silverware, straws, etc.
They shorted me on my tacos, gave me no sauce packets, and nothing for drinks.
I should've done what the car in front of me did and pull into the parking lot after the drive thru to check my order.
Again, very disappointed with the service.
If online app orders are cheated and shorted, I'll never come back.
Plenty of other places to go that at least give you what you pay for... Also, the dumba$$ reply saying to contact at the "web address" they give, total bull$hit and does absolutely nothing! They could care less and never do anything to fix the problems.
Look at all the negative reviews! They all get basically the same reply and nothing is ever done.
Sad that this is how business is handled nowadays.
0 stars.

Owner response

We're so sorry we couldn't make your visit easier.
Our restaurants should be running smoothly all the time, and you should be able to get your orders when you want them.
We'd like to look into our app issue further.
Please reach out to us at https://www.heyjackbox.com/.
Thank you.