Pizza restaurant, Chicken wings restaurant, Delivery service, Italian restaurant, Meal delivery, Restaurant
My daughter and I got the Mega Meat and Vegetarian.Both were delicious!
Owner response
Thank you, Alex Cunningham.We are happy to hear that and will send this to the team!
Once again, the lemon pepper wings were overcooked.Look at the picture, yummy right? That's a negative sir. Called and talked to the manager, who attempts to cover his butt and shifts the subject to, "The wings have to be cooked to a certain degree, so nobody gets sick", No Shhh.That doesn't mean you suck the life out of them. Done with Barros on Dove Valley.What's wrong with just being honest, take the L and make it right for the customer? Not ALL the Barros Pizza locations are like this though.Hasta.
Owner response
We sincerely apologize for your disappointing experience, t c.Could you please email social@barrospizza.com with the location you visited and your phone number so we can look into this further? Thank you very much for bringing this to our attention.
We ordered a Large Pizza with one Topping and 12set of chicken wings for carry out.When we arrived to Barros they told us that they were no longer honoring this gift certificate.When I asked why, they told me they just stopped in February. They offered me a 25% discount for the pizza instead of covering it like the gift certificate states. This is one of my first experiences with Barros due to it being the only pizza place close by.It will probably be my last. Watch out for the bait-n-switch!
Owner response
Hi Johnnie Lee, we appreciate you bringing this to our attention and are sorry to hear you had a poor experience.Please email social@barrospizza.com with the location you visited (or ordered from), details of the incident including the approximate day and time of your visit/order and your phone number and email.Thank you for taking the time to leave us your feedback.Customer feedback is very important to us and we take each review and comment very seriously.
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