Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Went through the drive thru late last night, staff was very slow.The lady working the drive thru was more worried about texting or playing on her phone than getting my order right.She gave me 3 different totals and then had to get someone else to get it right.She didn’t speak very good English at all and took forever to get my food
Owner response
Hi, we're sorry to hear this.We know you go to the drive-thru for convenience and we want to make sure we've got it running smoothly.We would like to investigate this concern further.Please fill out our contact form on our website at https://www.jackinthebox.com/contact so that we can escalate your feedback internally.
I ordered my food online, and when I got there, the food wasn't ready (it was a pretty big order).When I got there, the guy at the window was apologetic and very friendly.He asked me to pull to the front, and he would take my order to me.5 minutes later, I had my food.Everything was hot and you could tell that it was freshly made.Definitely worth the wait.
Owner response
Thanks for the awesome review. See you next time.
Absolutely love their many loaded tacos and their egg rolls they are amazing the burgers are really good too
Owner response
Sometimes you just have to have Jack in the Box. Glad you had a great time.
Chicken wings restaurant
13516 East Fwy, Houston, TX 77015, United States