Pappas Bar-B-Q

Name: Pappas Bar-B-Q
Address: 12424 East Fwy, Houston, Texas, 77015, US
Telephone: (832) 214-4078
Price range: $$
Rating: 3.90

Barbecue restaurant

Location: 12424 East Fwy, Houston, TX 77015, United States
Phone: (832) 214-4078
Price: $$

Opening hours

Sunday: 11 am-9 pm
Monday: 6:30-10 am, 11 am-9 pm
Tuesday: 6:30-10 am, 11 am-9 pm
Wednesday: 6:30-10 am, 11 am-9 pm
Thursday: 6:30-10 am, 11 am-9 pm
Friday: 6:30-10 am, 11 am-10 pm
Saturday: 11 am-10 pm

Food & drink

Vibe

Baked potato

By owner

Menus and Prices

Add Your Review

Reviews

Food was great.
I don't like greasy meat and the brisket this time had a lot of it, but there were a lot of parts very good. In the other side, pulled pork was perfect. The place itself is amazing.
Service was 9 out of 10.

This is the worst experience I've ever had at any restaurant it totally ruined the superbowl.
I order the 1/2 chicken and beef sausage, bacon cheeseburger, fries, coleslaw, yams and dirty rice.
1/2 chicken raw it was still bleeding, sausage greasy, cheeseburger lukewarm no flavor, fries were raw and no season no salt most were soggy the ones were cooked, coleslaw lukewarm at best, yams stringy, dirty rice hard.
I want my money back.
I want 43.14 back credited to my card.
This place should shut down serving undercooked raw chicken. I have pictures of the entire meal it ruin my superbowl gathering.
They weren't busy enough to have rushed out bad service.
It was so many employees that had hands on making the ticket for every area to drop the ball.
The entire staff should be reprimanded. *****Response from update The store manager and corporate offices contacted me about this review.
I am pleased to say that they resolved my issue.
I received a phone call from the store manager apologizing for this inconvenience with deep sincerity.
He did refund the funds back to my account.
Also, corporate sent me a gift card for that amount.
However, I do hope that this was a good training opportunity to check the internal temperature and quality of food being sent out.
Thank you so much.

Owner response

Hi Chanel, We are sorry to hear about your experience.
Please feel free to reach out to us directly by completing a “Comment Card” on our website: https://pappasbbq.com/contact/ In order to expedite your feedback, please copy and paste your review, or you may speak with us at 877-277-2748.
We value your patronage and hope to hear from you soon. Best Regards, The Pappas Bar-B-Q Team

I love this place because of the rich flavor of barbecue meat.
The baked potato is my favorite and the cream corn has no equal.