Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Whoever the nice lady working there in the morning is, she's not getting paid enough.She is the nicest, sweetest person I've ever interacted with at a drive through window (and possibly anywhere).It's fast food, the food itself is fine.This employees kindness and friendliness is the difference that keeps me coming back.Thank you for making my morning 😊
Owner response
We appreciate the review and hope to see you again soon!
I bought a chicken fajita pita, egg rolls and tacos.Dining and restroom were clean.Customer service Alina and everybody was excellent.Ample parking available. Egg rolls and tacos were hot and tasty.Chicken fajita pita was bad.I don't think the chicken was grilled, I believe it was microwaved.Because of this I have to give a lower the rating.
Owner response
We appreciate the review and feedback, Mario and hope to see you again soon for an even better experience!
The team that works past 10 o clock literally never never get an order right.I ordered drive thru and was charged 27 dollars, nuts for jack in the box.I went though again and asked for my receipt the person running drive through this evening got flustered and confused and just kept offering to add the item when I just wanted my receipt printed to show her where it was wrong. After asking her for the receipt 4 times I just said “okay” the ridiculous cheap food isn’t worth it for the service. I will literally never go here again, I don’t support this company because of the fact they hire whatever body will take the job.
Owner response
Hi there, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
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