Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Amazing staff, super friendly.We stopped here after the eclipse and a few of my friends where still pretty inebriated (I was the DD).The staff was so nice and accommodating of there shenanigans.A couple of my friends had never even tried Jack in the Box they where hooked.We ended up buying so many tacos.I wish there was a jack in the box closer to Chicago.
Owner response
We appreciate the review and hope to see you again soon!
Place was clean.Food was good.The employees, that's another story.I wanted to use the app, and I needed the address.The two I asked did not know the address."I ain't know no nothing about no app", Is what I was told.After I figured out the address I ordered the special jumbo jack offer.I get a regular jumbo jack and I said I ordered the eclipse special.They knew nothing about it.
Owner response
Hi Jerry, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
Worst experience ever!!! I placed an order on the website, got to restaurant when online said order was done.Had to wait for order to be finished which was not a big deal.Employee (female) who brought my order to my car was extremely rude!! Told me I could not have the packets of mayonnaise I asked for online unless I paid for them.Told her the website did not charge me and she said that if I didn't pay for the mayonnaise packets I wasn't getting them so I asked for my order to be refunded since I shouldn't have to pay for something that was on a already paid for order.A different employee (male) brought my order back out to me with the mayonnaise packets I had asked for, he was very nice.Unfortunately I got home and am missing the marinara sauce for the mozzarella sticks and the sweet and sour sauce for the egg rolls.Very disappointed!!!
Owner response
Hi Jessica, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service and correct orders from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
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