Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Located on E County Line Rd in Indianapolis, Arby's offers a casual vibe for tasty fast food cravings. Renowned for its sandwiches, delicious curly fries, and quick service options, this spot caters well to solo diners and families alike. While some diners have noted inconsistent food temperatures and mix-ups with orders, the friendly staff often go above and beyond to rectify issues with impressive customer service. With convenient takeout and a welcoming atmosphere, Arby's remains a go-to fast food choice for many.
Food & drink
Vibe
Comfort food
By owner
Street View
Menu 1
Menu 2
Ordered ahead of time and it still took 10 minutes extra.Sandwich’s are so smashed together that I thought I only got one sandwich, curly fries cold and hard and dumped upside down in the bag.When I pulled up it looked like it was closed it was dim in and around building.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
We ordered four sliders as part of our order, but they misheard us in the drive-through window and gave us four classics instead.The receipt was correct but I went back inside because it's not what we had ordered.Not only did they refund us, but we kept the classics AND they made the sliders! Incredible customer service!! Will always come back to this location when we're in the area!
Owner response
We greatly appreciate your feedback.
Made us move away from the drive thru because they had to make my fish fresh.After 5 min.I went in to see what was the hold up and when I got my sandwiches, they were not hot.
Owner response
We’re sorry to hear about your experience.Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.https://commentform.marketforce.com/commentform/Arbys.aspx
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