Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Normally don't have issues at this location.Since I'm a night owl, you could say I'm a frequent visitor at this location because they are the closest 24hr location to me.Tonight I didn't get 2 out of the 4 items I ordered and paid for...Yet got all the condiments for them? I should have checked before driving away but didn't as they are usually correct in my experiences and didn't notice until after driving home.I tried calling to ask about a refund or just...anything but no answer and no voicemail so unfortunately it led me to here.If it wasn't a bit of a drive- I'd just go back but a bit inconvenient.
Owner response
Thanks for the awesome review. See you next time.
The 3 times I’ve tried coming here they’ve been out of whatever it is I wanted to order.Most recently CHICKEN.They were completely out of chicken.Like what?? Lmao Who manages this place?
Owner response
We’re disappointed that we did not meet your expectations, Daniel.Thank you for the feedback! If you would like to let us know how we can improve, you can always reach out to us at https://www.heyjackbox.com/.
Even with a broken drive-through headset, service was fast, friendly, and delicious! I had my sandwich in 5 minutes! 🥰 Sadly a very different experience from my neighborhood Jack in the Box 🥲
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