Jack in the Box

Name: Jack in the Box
Address: 3811 Live Oak St, Dallas, Texas, 75204, US
Telephone: (214) 826-2470
Price range: $
Rating: 3.70

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Location: 3811 Live Oak St, Dallas, TX 75204, United States
Phone: (214) 826-2470
Price: $

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Access

Sunday: 5 am-10 pm
Monday: 5 am-10 pm
Tuesday: 5 am-10 pm
Wednesday: 5 am-10 pm
Thursday: 5 am-10 pm
Friday: 5 am-10 pm
Saturday: 5 am-10 pm

Drive through

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Vibe

Comfort food

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Ordered a Chicken sandwich and as I’m sitting there eating it in store I bit into cardbox.
Took it up to show them no one cared no offer to give money back anything.
The young girls are rude and could care less but they get it from their manager who really didn’t care or try to do anything to rectify it.
But mostly how does cardboard get in a sandwich that’s what I’m made about.

Owner response

Hi Audrey.
Thank you for your feedback.
We take food safety, cleanliness and sanitation very seriously and would like to investigate this further.
Please reach out to us at https://www.heyjackbox.com/

Late last night, I used the app to order chicken strips, curly fries, onion rings and a shake.
When I got home, I realized they gave me two orders of onion rings, so old and overcooked we couldn’t eat them.
I brought them back this morning and explained what happened and asked them to remake the onion rings and provide the curly fries.
They said they needed the receipt.
I wasn’t given a receipt.
I paid using the app.
I offered to pull up the order in the app, she said she needed the paper receipt.
I was never given a paper receipt.
I had the food in its original boxes and in the bag from last night.
I said, isn’t it obvious that this ids from Jack in the box? She said “I don’t know where you got that from”.
Again, I offered to show her in the app.
No go. This is a jack in the box located about 3 blocks from my house.
I eat there 2-4 times a week.
Well, I used to.
This restaurant is constantly out of something - chicken, shakes, certain soft drinks, onion rings, etc.
Their management is clearly not ordering correctly, as well as not training their staff on good customer service.
Jack in the Box really should replace management or close this location.
It is an embarrassment to their good stores.

Owner response

It looks like we didn't deliver the experience you should expect, Daniel.
We should be knocking it out of the park and we appreciate you letting us know about your visit.
We hope you visit us again so we can make it up to you.

ordered a texas double jack… missing literally everything on it except the patties and cheese… no onion no lettuce no pickle no tomato no sauce… didnt get the bacon i paid EXTRA for..
sad.

Owner response

This is disappointing to hear, Hailey.
Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.
Thank you.