Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
I went today between 2PM and 3PM, they gave me the wrong order...two more people arrived who had also given them the wrong order....Apart from that, they made fun of them instead of helping, the manager said his name was Sergio and came out to insult them.I won't go back to that place, they give orders regardless of whether people are allergic to certain foods.
Owner response
This is disappointing to hear, Lorena.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
I had combo #26 and my husband had sourdough combo.Delicious..... everything was fresh and made fast.We had a good experience.Good job to the crew from 2 to 2:30 ish!
Owner response
We appreciate the review and hope to see you again soon!
First time ever trying this place and last time, the food was cold and for what I paid at least could have been hot.Sad to pay much for little quality
Owner response
We're sorry to hear that, Paul.We should always make sure that your food is served hot and fresh.Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/.Thank you for your feedback.
Soul food restaurant
7616 S Great Trinity Forest Way Suite B, Dallas, TX 75217, United States
Seafood restaurant
1625 Buckner Blvd, Dallas, TX 75217, United States