Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
The employees and the owner of this place must just be total idiots.They don't seal food that they deliver to you.So a driver can just eat your fries or have a taste of your food.And whoever's working the drive-thru at night can't even speak English
Owner response
This is disappointing to hear, Bijan.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Went through drive through around 6pm today and ordered tiny tacos, 4 tacos, and 7 jalopeano poppers.Left thinking everything was there and discovered the tiny tacos weren’t in the bag.Instead I received cold fries which I didn’t order.So someone else got my my tacos and I got their cold fries.I wanted to check the receipt but realized they didn’t give me one.A little shady.Hopefully they’re not charging other peoples orders to my card.
Owner response
This is disappointing to hear, Mike.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Since the new smashed burger has come out, I have a renewed love for Jack in the Box.This is the only location I have seen manage to fail to deliver such a high quality burger.Fortunately I have eaten at much better run Jack’s; however, if this were the only example I had of the new smashed burger I would think it to be disgusting.The night crew here is abysmal; I pull up multiple times and all I see is a bunch of grown adults that can’t even run a Jack’s.Pathetic.If you can’t even do fast food, you think you can be a good parent? The night crew here should be ashamed.Nothing, but lazy worthless human beings.
Owner response
Hi Daniel, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
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