Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Use the app.It makes it so easy, and you get special deals as well.I was in and out with no problems.I almost forgot through the app.you can still get two tacos for 99 cents.
Owner response
We appreciate the review and hope to see you again soon!
My wife called me very upset today due to a messed up order.She ordered the breakfast sandwich with everything.When she opened it up it was missing the sausage and bacon.That's OK mistakes happen.Well when my wife called to let them know she was surprised that the manager was very rude and stated multiple times that is was correct and my wife was lying.She stated for my wife to just bring it back to which she could not do as she was on her way to work.Then it got worse after refusing to understand the situation the manager then hung up on my wife.Poor management all the way around, don't think we will be coming back.
Owner response
Hi Chris, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.We'd like to investigate this further.Please reach out to us at https://www.heyjackbox.com/
Not a happy customer.I haven't been to Jack in the box in 4 years.Was craving the sourdough burger, it's unfortunate that I didn't enjoy it.My order was completely wrong.Seems like their workers are getting dumber and dumber.My order was an online order.It's literally written down for you and they still got it wrong.I said no ketchup.They put ketchup.I asked for curly fries, no curly fries.Very dissatisfied.
Owner response
This is disappointing to hear, Veronica.We want to make sure you're getting all of your orders.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.
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