Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
We ordered a DoorDash delivery order for breakfast today.We had a breakfast sandwich, a breakfast platter that had the mini pancakes, and an Oreo shake.We weren’t given any syrup for the pancakes, there was no plastic ware to use to eat the breakfast with, no napkins and the shake had a lid with the large hole in the top of it that I was not happy about at all.It wasn’t covered so if the driver were smoking or had coughed or sneezed, anything could’ve went in my shake, this was very unsanitary.I called the restaurant to speak to a manager and I was told there was no manager on duty today.Not a good experience and I am not a happy customer.I would like to get a refund for the shake please.
Owner response
Thank you for the rating, Tammy.We want you to have the best possible Jack experience.If you'd like to leave us more details and have follow-up from a Jack in the Box representative, please reach out to us at https://www.heyjackbox.com/
Yo what did I do to deserve old, hard fries? How could you, there was an order and DoorDash order ahead of me.Y’all get paid too much for the worst service
Owner response
Hi there, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
EJ and co worker were great.McDonald’s closed on me at 4am but Jack in the box was open and busy.For only two people working and the amount of cars in the line, they held it down and got my order out quickly, and perfectly.
Owner response
Thanks for the awesome review. See you next time.
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