Las Palapas - Babcock

Never been here before, but we had a great time! For about $45 we got a chips & queso appetizer, the quesadilla, chicken flauta plate, and 2 extra tacos.
I also got the house margarita too.
So I think it's a great price and the food was delicious! The service was excellent too.
I can't remember our server's name but she was very friendly and attentive.

My recent visit to Las Palapas left much to be desired, primarily due to the lackluster service experienced on the patio.
Despite the promising ambiance and tasty food, the overall experience was marred by multiple instances of neglectful service. Upon being seated on the patio, My toddler and I eagerly awaited our meals.
However, upon their arrival, I realized I had not been provided with proper silverware, no knife to cut his food up.
Despite notifying our waitress immediately, we were left waiting for an unreasonably long time.
Frustrated by the delay, I had to take matters into my own hands.
I had to pack my toddler out of the high chair to go venture inside to request utensils from the staff.
After returning to the table, the once calm toddler was not wanting to get back into the high chair.
That I shouldn't have had to take him out of.
Making the meal less enjoyable. The disappointing service continued as we finished our meal.
Despite patiently ready to settle the bill, I found myself waiting for over 20 minutes without any sign of our check.
Meanwhile dealing with an impatient 18 month old..
Eventually, I decided to take matters into my own hands once again and approached the cashier inside.
It was disheartening to see that our absence had gone unnoticed, and we had to inform them that we had been waiting outside for our check. The most disappointing aspect of my experience was the response from the manager.
Upon being informed of the situation, they brushed off our concerns with a dismissive attitude, instructing the cashier to simply "ring em up" as if our inconvenience was inconsequential.
This lack of acknowledgment and accountability only served to exacerbate my frustration. In conclusion, this visit to Las Palapas was the worst I have experienced.
The combination of neglectful service, long wait times, and a dismissive attitude from management left a sour taste in my mouth.
It is evident that there is a dire need for improvement in both staff training and customer care at this location.
As a longtime patron of Las Palapas, I sincerely hope that steps will be taken to address these issues and restore the quality of service that patrons expect and deserve.

We asked to be seated outdoors.
Since the patio is near Babcock Rd., it got a bit noisy at times.
But the noise wasn't the fault of the restaurant.
The food was excellent, the people I was with fantastic, the service was attentive, but not hovering.
Three of our party, of 6, had special requests that were met with great satisfaction.
We all agreed this restaurant is worth another visit.