Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
This is NOT a review of the team member who took our order, she was friendly.There is no restroom, no ambiance, nothing.Fries were mostly cold, hard or chewy dead, taco sauce recipe is bland, watery, insignificant.What has become of Jack? Just No.
Owner response
We're sorry to hear that.We should always make sure that your food is served hot and fresh.Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/.Thank you for your feedback.
I went to get some tacos that total 2.20. my total was 2 dollars &25 cents . I gave the lady $2.25 and she started me like hwllo you need to give the correct change.So I was not in the mood of anrguing.She looked at me and I go out well what’s the total And she repeated the total I gave you the right change.You didn’t said OK give me back the quarter and I gave her $.50 and after that she became extremely rude and said next time pay cash or debt.well duh I did pay cash iin cash, it was only 2 dollars..for being an old for hiring older people and not knowing the correct change maybe you guys should take a class and counting money because or get your calculator from your phone act like you’re scratching your leg and put out the calculator and do the math.I thought the computer itself the register will tell you exactly, but in her brain she didn’t get it.I called yesterday to report her.I have no need for woman to scream at me for $2.25.So if you see a lady that’s Hispanic or Mexican she’s fat or thick with black hair that’s the one.
Owner response
Hi there, we're disappointed to hear about your experience.We would like to investigate this concern further.Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can escalate your feedback internally.
I picked up a DoorDash order from this location Friday evening.The staff was not friendly at all.They were out of sprite so they just gave the customer Ginger ale, but never said anything to me.I just happen to notice through the lid of the cup, that the beverage was too dark to have been sprite, and I asked about it.I went inside to pick the order up.No one was around.I had to call out to get somebody to come to the front.They acted like I was a nuisance to them..I was friendly to them, but after the way they acted if I want Jack-in-the-Box, I will not go to this location I will go elsewhere .
Owner response
Hi Tammy, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
Chinese restaurant
5727 Babcock Rd, San Antonio, TX 78240, United States
Chinese restaurant
7271 Wurzbach Rd # 100, San Antonio, TX 78240, United States
Mexican restaurant
7500 Eckhert Rd, San Antonio, TX 78240, United States
Mexican restaurant
5895 Babcock Rd, San Antonio, TX 78240, United States
Mediterranean restaurant
5450 Babcock Rd #112, San Antonio, TX 78240, United States
Breakfast restaurant
5500 Babcock Rd #104, San Antonio, TX 78240, United States
Modern European restaurant
8811 Fredericksburg Rd, San Antonio, TX 78240, United States
Mediterranean restaurant
5500 Babcock Rd Ste. 102, San Antonio, TX 78240, United States
Mediterranean restaurant
8620 Fredericksburg Rd, San Antonio, TX 78240, United States
Indian restaurant
9390 Huebner Rd Suite 104, San Antonio, TX 78240, United States
Thai restaurant
9820 Huebner Rd Suite 109, San Antonio, TX 78240, United States
Indian restaurant
5500 Babcock Rd #109, San Antonio, TX 78240, United States
Asian fusion restaurant
8601 Huebner Rd, San Antonio, TX 78240, United States
Mexican restaurant
6387 Babcock Rd, San Antonio, TX 78240, United States