Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
All I ordered was chicken nuggets and fries, and from the time I ordered my meal to the time it took for them to bring out my food, it was well over 15 minutes.It could have been longer, but I am being gracious.The service attitude I have no complaints because the guy was cool and professional, but, just the fact, that they took so long just to bring me my meal just for my fries to be moderately cold is why I'm giving all three stars.There were zero cars in front and back of me, so I really shouldn't have waited that long, and because I waited too long, there's no excuse as to why my food wasn't hot.So , meh, to today's service!
Owner response
We apologize for the inconvenience, Luna.We should be running smoothly from the kitchen to the pick-up window.We would like to investigate this concern further.Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can investigate your feedback internally.
Why am I being charged a whole dollar over the advertised price when I ordered here? I asked the worker, and he said theanager just hasn't updated it, but that's lawsuit material right there.That's really upsetting.Do better.
Owner response
Hi Sarah.We always want you to get your money's worth and enjoy a great experience.We hope you'll give us another chance to meet your expectations.
Lucky to live close to this Jack in the box, especially after a night out.They always do a great job and have great customer service.If you come here late at night just have some patience because everything will be made to order and they will have a much smaller crew, but the food is always good.
Owner response
Sometimes you just have to have Jack in the Box. Glad you had a great time.
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