Pizza restaurant
So we were in the area and I had been wanting to try their Chicago style pizza so I called to order 1.I had a hard time communicating to the guy that answered the phone there but finally got it ordered.We arrived and the pizza wasn't ready so we ordered a thing of fries.They came out right before our pizza did and they were very good.We ordered the pizza to go so when I opened the box and saw that it was a pan pizza not a Chicago style my heart sank.I told them I had ordered a Chicago they said that was a Chicago I was lime no this is a Chicago style and showed them a picture of one and they kept saying that's a stuffed.They really never offered to make it right or anything.The pizza was very good but it wasn't a Chicago style.
Owner response
Hey Scot! Thanks for checking out Izzy and Adam's and giving our pizza a try.We're really sorry to hear about the mix-up with your order and that you had trouble communicating when you called.We appreciate your feedback and we'll make sure to work on improving our communication and customer service for the future.We're glad to hear that you enjoyed the fries and the pizza, despite the confusion.We hope you'll give us another shot and come back to try our authentic Chicago style pizza someday.Thanks again for sharing your experience with us!
Food was amazing! Met the new owner and he was excited for us to try the food.His passion for food was evident.We got the deep dish and it wasnβt too thick and so flavorful.My husband said the burger was the best heβs had in years.We will definitely be back!
Owner response
Hey Karen! Thanks so much for the awesome review! We're thrilled to hear that you enjoyed the food and felt the passion for food from our new owner.We're glad the deep dish and burger hit the spot for you and your husband.Can't wait to have you back again soon!
Service was great.Everyone was kind and the Chef was a cool guy.I really LOVED the Fab 5 Deep Dish and Iβm not a deep dish girl.The Turkey burgers are AMAZING and the wings are fire! Overall 10/10 recommend.
Owner response
Hey Nikki B! Thanks so much for the awesome 5-star review! We're thrilled to hear that you had a great time at our Izzy and Adam's location.We're glad you enjoyed the Fab 5 Deep Dish and the turkey burgers - and thanks for the compliments on our chef and service team.We can't wait to welcome you back for more delicious food and good times!
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