Breakfast restaurant, American restaurant, Family restaurant
(Edit: we were invited back by the owner and didn't say anything when we arrived because i didn't want them to try and be on their best behavior. I immediately noticed we were sat, and our waiter (Jacob, man bun guy) quickly got our drinks and was super friendly.He and Charissa were great.We ordered omlettes, and they were smaller than pictured but tasted good.Overall, we had a much better experience this time around.So thank you.We will for sure come back to visit.) We arrived and sat promptly, only to wait and wait and wait for our waiter never to come to the table.What made it even worse is the gaggle of waiters and bus bus boys standing In the kitchen entrance just staring at us (man bun guy and skinny hostess boy) the cherry on top was this wasnt the first time we had to get up and leave for awful service at this loctaion, the same thing happen to us on NEW YEARS! So we left AGAIN and will never be back.
Owner response
We're sorry Darrell for the disappointment with your experience.If you would like to share any additional feedback and receive follow up from our franchise, please copy and paste this link into your web browser so we can get just a little more info and we will have the San Antonio IHOP franchisee follow up with you: https://empli.fi/cs/ih77599852
IHOP is always a hit! You can depend on them to be good no matter the town or state you are traveling in!! Good job IHOP!! Crisp bacon 🥓 & yummy pancakes 🥞 always!! Today I tried the chocolate chocolate chip pancakes with chocolate syrup!! Who even thought of that?! What a start to the day!!! You go find out!!!
You know every time that I've gone..it always seems slow! Which for me is absolutely 💯 I enjoy this particular location more because maybe I've just found the right time to go! The wait staff has always been kind.And a good occasion, you can hear the kitchen staff and other employees laughing and working with each other! That makes for much goodness inside the restaurant! Well I'm hooked and will frequent this location as much as I can! Thanks!
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