Breakfast restaurant, American restaurant, Family restaurant
Food & drink
Vibe
Pancake
Breakfast
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Sadly they were short staffed this afternoon. Manager was berating the waitresses for things beyond their control, of course it was loud enough for customers to hear. The kitchen was slow, they had to call in for an additional waitress. If you're the manager be professional.
Owner response
Thank you for speaking highly of IHOP.Your comments show they are doing right by our agents and is motivation to strive for even more!
It’s IHOP.Very typical IHOP. The only complaint I have about this location is the smell.There is a “raw sewage” smell as soon as you walk in the door. Our family went on Christmas two years ago.We noticed it but thought it was because maybe something happened.I’ve been back twice since then and each time, the smell is still there and just awful. I won’t be going back for this reason.
Owner response
We're sorry Carrisa for the disappointment with your experience.If you would like to share any additional feedback and receive follow up from our franchise, please copy and paste this link into your web browser so we can get just a little more info and we will have the Aurora IHOP franchisee follow up with you: https://empli.fi/cs/ih87624084
We had the best server there this morning.Her name was Cathy.She was working the entire dinning room by herself.She had the best attitude and was so attentive.The food came out very quickly and was all cooked exactly as ordered.Thank you Cathy for hard work and great attitude.
American restaurant
2290 W Galena Blvd, Aurora, IL 60506, United States
Mexican restaurant
222 W Galena Blvd UNIT 102, Aurora, IL 60506, United States