Pizza takeaway, Pizza delivery
Food & drink
Pizza
Pepperoni
Street View
Menu 1
We ordered online tonight, our large pizza was burnt enough to alter the taste.We ordered bruschetta and it was mostly big chunks of really thick stems.This is the second time we've ordered from this location and both were underwhelming.I don't think we'll be using this location anymore, unfortunately.
Owner response
Dear Guest, Thank you for taking the time to share your recent experience.We aim to provide every customer with quality food and excellent service.I apologize that your orders from us were underwhelming.As the General Manager, it's disappointing to hear when we don't meet our high standards.Please be assured we're using feedback like yours to continuously improve.While we may not be the right fit for your needs currently, I appreciate you giving us a chance in the past.Thank you again for your patronage and for for the inconvenience brought to you and your family we would like to offer you a credit slip for next time please email best contact info at AU@loumalnatis.com.We would like to make this right hope to hear back soon.Have a great rest of your weekend!!
We love both deep dish and thin crust and it's so nice to get it uncut and half-baked so we can enjoy it fresh at home! Wish they would open up closer, but it's well worth the (20 min) trip, especially when I get that craving!
Owner response
Thank you so much for taking the time to share your positive experience with us.We're thrilled to hear that you enjoyed both the deep dish and thin crust options, and that the uncut, half-baked format worked well for your at-home enjoyment.While we wish we could be even more convenient, we're glad the 20-minute trip was worth it to satisfy your pizza cravings.Your feedback is greatly appreciated, and we look forward to serving you again soon. Aurora Management Team 630-581-8550
Food is always great and service is excellent.Today they were really busy around 6-7 o'clock and every order was about 20 minutes late but workers kept their composure, they were very friendly and handled business professionally.The Mike's Hot Honey collaboration is phenomenal!
Owner response
Nate, thanks so much for visiting us at Lou Malnati`s and for your five star review! We`re so happy that we were able to provide excellent service and food.We hope to see you again soon!
American restaurant
2290 W Galena Blvd, Aurora, IL 60506, United States
Mexican restaurant
222 W Galena Blvd UNIT 102, Aurora, IL 60506, United States