Breakfast restaurant, American restaurant, Family restaurant
Food & drink
Vibe
French toast
Omelette
Coffee
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
I was seated promptly but had to wait a bit for my server. She apologized for the wait. She was a total sweetheart throughout my stay. I ordered the sampler breakfast. 2 of everything and hashed browns. I added a biscuit with gravy, orange juice, and milk. The coffee was great. The sausage, eggs, and hashed browns were very good. The bacon was undercooked and floppy. The pancakes were good as well. The biscuit tasted oily but had a good crust. The gravy was almost tasteless with hardly a flavor of any seasoning. All-in-all, it was a decent breakfast. For $32, including tip, I probably won't be back, however.
Owner response
Thank you for sharing your detailed experience.We're glad to hear that you were seated promptly and that your server was attentive and kind, despite the initial wait.It's great that most of your meal met your expectations, but we apologize for the undercooked bacon and the less flavorful aspects of your meal.We understand concerns about the value, especially given the price.We hope to have another opportunity to serve you better in the future and provide a meal that feels worth your investment.Thank you for your honest review.
I've never wanted to give someone zero stars before, but I wouldn't recommend this IHOP.My husband and I ordered off of door dash, and as you can see the bananas on the French toast are grey, and slimy.They messed up my husbands omlete, and when we called the store the 'manager' gave us nothing but excuses.I'm disappointed, I love IHOP but this store has some work to do
Forget ordering dinner.Breakfast is average.Turkey dinner consisted of 3 deli cut rolled up pieces, gravy was like gelatin..AWFUL! Steak was maybe 1/8 inch thick and looked like it had been boiled..very anaemic, salad dressing offered was Ranch & Honey Mustard.We asked for some mayonnaise mixed it with ketchup and made our own 1000 island dressing.
Owner response
Ernest – we are sorry to hear you had an unpleasant experience at our Phoenix IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Phoenix IHOP franchisee follow up with you: https://empli.fi/cs/ih71238003
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