Breakfast restaurant, American restaurant, Family restaurant
Food & drink
Vibe
By owner
Street View
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Menu 5
First time at this IHOP and it will be the last. I went in hungry and left even hungrier and very disappointed. The quesadilla had almost NOTHING. And Lechera's pancakes didn't have lechera but a substitute for an "x" cream with vanilla. I definitely won't return to this place to leave my money in exchange for a bad experience. The only nice thing about the place was the waitress (Alisha ) which is why I leave the two stars.
Owner response
Urcelay, we are known for attentive service with delicious food, but it sounds like you didn’t receive that experience.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih79860711
I dined in and the service was okay.They messed up our order but our waiter fixed it.I had ordered fruit as a side and looking at the fruit i realized that the fruit had mold.It was horrible.This is why I never come here but the reason I came was because it was close by.Don’t go here unless you want moldy food.The thing is nobody seemed to care but our waiter.The manager didn’t even come talk to us nor did they apologize.
Owner response
Elisa – we are sorry to hear you had an unpleasant experience at our Little Rock IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Little Rock IHOP franchisee follow up with you: https://empli.fi/cs/ih84537035
The food was good but my waiter did not put my order in correctly. Then when I asked if I could get some type of discount, he doesn't even approach it with the manager.He lies and tells me he had put it in correctly.Yet, he lied because it didn't even show on the receipt. So other than that...beware! Other than that, he was nice n food came out on time.
Owner response
Thank you Mella for taking a moment to share your concerns.Guest experience means the world to us, so it’s disappointing when we missed the mark.Your satisfaction is important to us.Please connect with us further by copy and pasting this link into your web browser: https://empli.fi/cs/ih84581782
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