Breakfast restaurant, American restaurant, Family restaurant
Food & drink
Vibe
Omelette
Hash browns
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
The food is good...service is good,,,atmosphere is very festive, as they change the theme with different holidays!!! Is there room for improvements??? ABSOLUTELY 💯 💯 💯
I am writing to express my extreme disappointment with the experience I had at your restaurant on on two occasions.Unfortunately, the level of service, quality of food, and professionalism exhibited by your staff during my visit were far below acceptable standards. First and foremost, the service I received was poor.The wait staff seemed disinterested and inattentive, leading to long wait times for simple requests.Additionally, when the food finally arrived, it was served cold and appeared to have been sitting out for an extended period.This greatly impacted my dining experience and left me feeling unsatisfied. Furthermore, I was shocked and appalled by the behavior of the manager on duty.Not only did they fail to address the issues with the service and food, but they also used foul language when speaking at me and not to me.This unprofessional conduct was completely unacceptable and tarnished the reputation of your establishment.
Owner response
Thank you Evie for taking the time to leave us a review although we’re sorry we failed to meet your expectations.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Fayetteville IHOP franchisee follow up with you: https://empli.fi/cs/ih85463252
We were seated immediately, and our server was awesome. However, the kitchen cooked one waffle alright and completely roasted another. Overall, this location is much better than the other one because it's rarely overflowing with people.
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