IHOP

Name: IHOP
Address: 4807 SE 14th St, Des Moines, Iowa, 50320, US
Telephone: (515) 953-5800
Price range: $
Rating: 4.20

Breakfast restaurant, American restaurant, Family restaurant

Contact Info

Location: 4807 SE 14th St, Des Moines, IA 50320
Phone: (515) 953-5800
Price range: $

Opening hours

Monday: 6 am-12 am
Tuesday: 6 am-12 am
Wednesday: 6 am-12 am
Thursday: 6 am-12 am
Friday: 6 am-12 am
Saturday: 6 am-12 am
Sunday: 6 am-12 am

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Delivery
Takeaway
Dine-in

Fast service
Great coffee
Great dessert

Breakfast
Solo dining

Coffee
Comfort food
Halal food
Happy-hour food
Organic dishes
Quick bite
Salad bar
Small plates
Vegetarian options

Breakfast
Brunch
Lunch
Dinner
Dessert
Seating

Toilets
Wi-Fi
Free Wi-Fi

Casual
Cosy
Trendy

Family friendly
Groups
LGBTQ+ friendly
Tourists
Transgender safe space
University students

Accepts reservations

Credit cards
Debit cards
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Omelette

Coffee

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

Sent plate back 2x.
Still cold food, several items under cooked, manager on duty acted like she didn't care about my complaint

Owner response

Thank you deanna for taking the time to leave us a review although we’re sorry we failed to meet your expectations.
Please copy and paste this link into your web browser so we can get just a little more info and we will have the Des Moines IHOP franchisee follow up with you: https://empli.fi/cs/ih84422536

Wrong order 3 different times before I finally said that it was right, even though it was not.
As a foodie, DO NOT RECOMMEND.
Also, ordered biscuits as a side.
Nowhere did I say gravy but they thought I'd like it anyways...
and if this is a biscuit, I'll just make my breakfast at home from now on.
Pathetic

Owner response

Thank you Zack for taking the time to leave us a review although we’re sorry we failed to meet your expectations.
Please copy and paste this link into your web browser so we can get just a little more info and we will have the Des Moines IHOP franchisee follow up with you: https://empli.fi/cs/ih77724242

My family and I go here quite frequently, and usually everything goes smoothly, and the service is great, but tonight was a different story.
As we were seated, we immediately noticed our server was lying down, taking a nap in a booth.
The server asked if we were ready to order, and we asked for a few more minutes.
Instead of walking away, she sat down across from us, stared, acted put out, and was very inconvenienced.
When our order was eventually taken, she questioned me and tried to tell us l that we were not going to be able to eat all the food because it was a lot.
When the food was brought, she almost hit my mom in the face with the plate.
The check was brought, and she proceeded to tell us how we needed to pay the bill, like we didn't know what to do.
Never once did she ask us if we wanted a refill on our drinks.
Overall, this visit was horrible.
We are definitely not going on a Thursday evening again.

Owner response

Thank you for the review, Abi, we see there are some areas we could improve in.
Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ih80318405