Breakfast restaurant, American restaurant, Family restaurant
It took an hour and 23 minutes after being seated to receive our orders.The place wasn't busy, so the wait was unreasonable.Food finally arrived and it was all cold.It must have been sitting forever. We asked for the manager.The "new manager" Bill, came to our table.He was incredibly rude and told us we were just impatient and walked away.Needless to say, I left the cold food on the table and told him to eat it.There are better options in the area.Do yourself a favor and avoid this IHop!
Owner response
Thank you Sherry for taking the time to leave us a review although we’re sorry we failed to meet your expectations.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Omaha IHOP franchisee follow up with you: https://empli.fi/cs/ih81557997
It wasn’t slow service but my food was cold.I won’t ever eat here again my server was rude and was more concerned on talking with the other waitresses than doing her job management went around while I was there I refused to eat and when he saw our table was full of food he asked how we were doing I responded could be better and he walked away spent 50 dollars to be disappointed with cold food and awful service.
Owner response
Alex – we are sorry to hear you had an unpleasant experience at our Omaha IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Omaha IHOP franchisee follow up with you: https://empli.fi/cs/ih81206027
We went about 3am on Friday.I don't remember the waitress name but she was so sweet.Best waitress I've had in a long time! The food was so so so good! It took a while to get out but we weren't in a hurry and it was worth the wait.Boyfriend got burger and pancakes, I got a roasted turkey melt sandwich I believe.I ate it so fast it was so good!! Place was clean and comfortable with some music playing.
Sushi restaurant
12411 W Center Rd Suite 101, Omaha, NE 68144, United States
Fast food restaurant
14548 W Center Rd, Omaha, NE 68144, United States